Volunteer Code of Conduct

For a safe and pleasant environment for everyone, UnityMK asks all its volunteers to adhere to the following Code of Conduct.

Code of Conduct

  • Please inform the relevant Team Leader as soon as possible if for any reason you are unable to attend your shift.

  • Report any problems or concerns to the relevant Team Leader in the first instance as soon as they arise, or alternatively to the Operations Team (operations@unitymk.org).

  • Refrain from the consumption of any alcohol or other intoxicating substances prior to a shift.

  • Treat other people’s beliefs, religious faiths and political views with respect.

  • Respect the confidentiality of information about guests and fellow volunteers at all times (unless there is a serious safeguarding issue to be referred according to the terms of our Safeguarding Policy).

  • Dress appropriately at all times; kitchen team ensuring that you have closed toe footwear and hair tied back.

  • Refrain from pursuing personal relationships with any guest, including on social media.

  • Treat everyone equally and with the same attention, courtesy and respect regardless of their age, disability, gender, marital status, race, nationality, religion, belief or sexual orientation.

  • Refrain from giving or receiving personal gifts (g. goods or money), or services that would see you lone working with a guest (e.g. providing a lift). If you are concerned about a specific need that a guest has, please speak to the Welfare Team (welfare@unitymk.org).

  • Please don’t give out any personal details to a guest, including your address, personal phone number or social media account

  • Please don’t take photographs of the guests.

  • Abide by any safety procedures in place, including precautions related to Covid-19 or other respiratory diseases, which will be in place as a matter of law and government guidance.

 Thank you for partnering with us to support those experiencing homelessness in Milton Keynes.

    Charity Number: 1149480

    Company Number: 08232340

    Registered Address: The Ridgeway Centre, Featherstone Road, Wolverton Mill South, Milton Keynes, MK12 5TH